The White Plains Examiner

Greenburgh Supervisor Puts Pressure on Post Office

We are part of The Trust Project

Acknowledging what many of us have experienced over the past year and most notably during recent months – the lack of reliable mail delivery – Greenburgh Town Supervisor Paul Feiner has put pressure on members of Congress, local postmasters and the United States Postal Service liaisons in Washington DC to try to fix the situation.

Earlier this month Feiner put the question out to his constituents. He asked for feedback on mail delivery and wanted the complaints and stories sent to his email so he could make sure each situation would be investigated.

Last year, Feiner says 80 complaints were filed and many were solved. This year he hopes service will get better.

Outstanding among the complaints are the number of people who received their neighbors’ mail in their boxes and those who had mail delivery on bad weather days only to receive their mail thrown onto a porch or left in an open box where it became soaked and impossible to read.

For those neighbors walking their neighbors’ mail over to them, it’s not clear how many are getting any of their undelivered statements or bills, even monthly payments or new credit cards redirected towards them. In many cases it seems the incorrectly delivered mail – stays undelivered.

Even prompt delivery of Netflix DVDs has become a problem, as have pharmaceutical orders that were made online.

For those residents who are happy with their postal service delivery, it seems they have a carrier they know by name who they see almost everyday.

We'd love for you to support our work by joining as a free, partial access subscriber, or by registering as a full access member. Members get full access to all of our content, and receive a variety of bonus perks like free show tickets. Learn more here.